Privacy Policy

Last updated: September 2024

foggycliff ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit foggycliff.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry through our contact forms
• Request information about our services
• Subscribe to communications from us
• Engage with us for consulting services

This information may include:

• Name and job title
• Email address
• Company name and address
• Details about your energy requirements or business operations

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver and improve our consulting services
• Send relevant communications about our services (where consent is given)
• Analyse website usage to improve user experience
• Comply with legal obligations

Legal Basis for Processing

Under UK data protection law, we process your personal data on the following bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you
• Legal obligation: Where processing is necessary to comply with UK law
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist with our business operations (subject to confidentiality agreements)
• Professional advisers such as lawyers or accountants
• Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years unless a longer retention period is required for ongoing business relationships.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

foggycliff
47 Deansgate
Manchester, M3 2BW
[email protected]